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To: All BNSF Customers
02/02/2012

National Rail Labor Agreement Reached

Dear Customer,

I am happy to announce that the rail industry has reached
a full national agreement with the Brotherhood of Maintenance of Way Employees (BMWE). This effectively concludes this round of labor negotiations pending a ratification vote of BMWE members. All other rail labor unions have ratified their agreements by substantial margins. The threat of a rail service interruption next week has been averted.

Thank you for your support over the last few months. You played a critical role by contacting your congressional delegations to emphasize the impact that a service interruption would have on your company and the U.S. economy. Your voice was clearly heard by Congress, the railroads, the unions and our employees.

Thank you for your business and the confidence you place in us with every shipment.

Sincerely,

John Lanigan
Executive Vice President and Chief Marketing Officer


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