Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Agricultural

04/17/2017BNSF Railway to Launch Redesigned BNSF.com
01/23/2017Enhancements to eCargo Tool Now Available
07/19/2016Use of Online Pre-Release Tool Required for All Ethanol Unit Train Shippers Effective October 1, 2016
11/13/2015BNSF Launches New Tool for Bidding on Transload Services
07/27/2015Enhancements to the Switch and Release Tool
06/18/2015New Functions Available for the Train Origination Request Web Tool
05/19/2015Notice of an Upcoming Change to the BNSF Shipping Instructions Tool
04/10/2015Notice of an Upcoming Change to the BNSF Shipping Instructions Tool
03/30/2015Notice of an Upcoming Change to the BNSF Shipping Instructions Tool
03/02/2015Reminder: Dirty Car Reporting Process for Rail Controlled Equipment
02/20/2015Notice of an Upcoming Change to the BNSF Shipping Instructions Tool
01/29/2015CIS Tool Provides Current Updates on Cargo Incidents
12/15/2014Notice of Upcoming Change to BNSF Shipping Instructions Tool
11/24/2014Notice of Upcoming Change to BNSF Shipping Instructions Tool
11/04/2014New Look and Functionality for Ag Rates Arriving November 10, 2014 to bnsf.com
10/02/2014New Look and Functionality for Ag Rates arriving in November to bnsf.com
09/15/2014New Look and Functionality for Ag Rates Coming in November to bnsf.com
09/04/2014Available Soon: New Enhancements to Ag Tariff Rules Books
07/25/2014Enhancements to bnsf.com Web Tools - Carload Shipment Status
02/11/2014Receive Invoices of Miscellaneous Charges via EDI 810 or EDI 410 Formats
06/14/2013Enhancements to Rail Central Mobile Maps Now Available
04/25/2013Diversion Enhancement Updates Effective May 5
11/19/2012Enhancements to Rail Central Now Available
11/14/2012Coming Soon: Customer Dwell Management Tool
10/12/2012Web Tariff Publications on bnsf.com
05/07/2012New "Facility Profile" Tool Shows BNSF's View of Your Facility
03/29/2012Overloaded Equipment Enhanced Notification Process – Effective March 28, 2012
03/20/2012Rail Carrier Transactions Tool Now Available on bnsf.com
03/12/2012Enhancements to Rail Central Now Available
10/31/2011Enhancements Made to Track Your Shipment Tool
10/03/2011Seal Numbers Now Available in Rail Central Reports
08/01/2011Chat Support Coming to Rail Central August 8
07/18/2011Updates to Secure Customer Website Coming July 24
06/27/2011Enhancements to Price Lookup Tool Now Available on bnsf.com
06/24/2011New Tracking Tool with Train Tracking Ability Coming to bnsf.com June 27, 2011
06/17/2011Browser Update Necessary to Access BNSF’s Enhanced Secure Customer Website
05/31/2011New Favorites and Recent History Features Now on bnsf.com
05/25/2011Reminder: Update Your Browser to Continue Using BNSF’s Secure Customer Website
05/02/2011Reminder: BNSF e-Tools Training Sessions Offered Covering BNSF Web-based Applications
04/25/2011Browser Update Needed for BNSF’s Secure Customer Website
03/30/2011New bnsf.com Mobile Site and Tools Now Available
03/24/2011Enhancements to Rail Central Now Available
03/08/2011BNSF e-Tools Training Sessions Offered Covering BNSF Web-based Applications
01/04/2011Demurrage Invoice and Resolution Notification Now Available on bnsf.com
12/06/2010New No Bill and Rejected Lading Notifications Now Available on bnsf.com
11/19/2010Now Available on bnsf.com: New Rail Central
11/12/2010Carload Pipeline Reports Arriving with New Rail Central
11/10/2010Coming Soon to bnsf.com: My Reports Becomes New Rail Central
09/08/2010BNSF Enhances Trip Plan Information in Tracing Tools
08/16/2010Now Available: New Shipping Instructions Modifications Tool
08/09/2010Coming Soon to bnsf.com: New Shipping Instructions Modifications Tool
07/19/2010BNSF’s Carload Pipeline Reports Tool: Better Railcar Management Leads to Cost Savings
05/10/2010New and Improved bnsf.com Arriving May 17
04/13/2010BNSF e-Tools Training Sessions Offered Covering BNSF Web-Based Applications
03/02/2010New Look and Functionality for Shipping Instructions Modification Tool Coming Soon to bnsf.com
02/02/2010New Carload Shipment Notifications Now Available on bnsf.com
01/08/2010New Carload Shipment Notifications Coming Soon to bnsf.com
12/18/2009Expanded Features Now Available For Carload Pipeline Report Tool
10/06/2009Receive Your Carload Shipment Notifications By Email Later This Year
08/14/2009New Enhancements to Switch and Release Tool Beginning August 17, 2009
08/05/2009New Facility Scorecards for BNSF-Direct Served Shuttle and DET Train Loaders
03/24/2009Canceled: BNSF e-Tools Training Session in Mandan, ND, on March 25
03/02/2009Reminder: BNSF e-Tools Training Sessions Offered Covering BNSF Web Based Applications
02/09/2009BNSF e-Tools Training Sessions Offered Covering BNSF Web Based Applications
01/17/2009Preliminary Report Derailment at Littleton, Colorado
12/08/2008New Service Change Notification Now Available on bnsf.com
11/14/2008New Enhancement to Service Advisories: Auto-Generated Impacted Units Report
11/14/2008New Grain Equipment Ordering Tool On bnsf.com Next Week
11/12/2008Customer Notifications Channel Now Available on bnsf.com
11/05/2008Reminder: Grain Equipment Ordering Tools On bnsf.com Beginning November 10, 2008
11/04/2008Enhancements to BNSF’s eDemurrage Tool Available November 6, 2008
10/30/2008Grain Equipment Ordering Tools on bnsf.com Available November 2008
10/10/2008Grain Equipment Ordering Tools on bnsf.com
09/26/2008Reminder: Receive Your Miscellaneous Charges Invoices By Email
08/11/2008Redesigned Customer Notifications Tool Makes Managing Subscriptions Easy
07/28/2008Receive Your Miscellaneous Charges Invoices By Email
07/07/2008BNSF Carload Pipeline Report Tool Now Available at bnsf.com
05/02/2008New Shortline Section Available At BNSF.com
02/07/2008Waybill Management Tool Enhancement: New Weight Update Functionality
08/21/2007BNSF Carload Customer Transit Report Tool Now Available at BNSF.com
07/31/2007Dirty Car Photo Upload Program Now Available
02/20/2007Overcharge Claims in Account Status
01/31/2007Shipping Instructions Tool Enhancement Hazardous Lookup
12/14/2006My Reports Application Integration
11/08/2006Correct Waybill Errors and Resubmit - Shipping Instructions Tool Enhancement
08/21/2006Instant Filters Added to My Reports
07/20/2006Export Enhancement Added to "My Reports"
06/20/2006Hazardous Lookup Shipping Instructions Tool Enhancement

If you have any questions, please send an email to Customer.Notifications@bnsf.com