Customer Notifications
Consumer Products
Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
01/11/17 - Changes Streamline Border Support Process
12/22/16 - BNSF Announces New Shipment Protection Program
12/06/16 - Update: State of California will not seek to collect Hazmat fee retroactively
12/01/16 - Changes Streamline Border Support Process
11/15/16 - BNSF to Launch New Joint Intermodal Service with Kansas City Southern - Beginning December 1, 2016
  Service Advisories
03/24/17 - Risk for Additional Landslides Remains High in the Pacific Northwest
03/19/17 - Final Report: Derailment at Sandpoint, ID
03/19/17 - Final Report: Land Slide at Katka, Idaho
03/19/17 - Preliminary Report: Land Slide at Katka, Idaho
03/18/17 - Updated Report: Derailment at Sandpoint, ID

All Consumer Marketing News
 
All Consumer Service Advisories

Pricing UpdatesSecured section
12/01/16 - 2017 Alameda Corridor Fees Effective January 1, 2017
08/01/16 - Software Update to BNSF Mileage-Based Fuel Surcharge Calculation Program
06/29/16 - Port of Tacoma Fee Increase
11/24/15 - 2016 Alameda Corridor Fees Effective January 1, 2016
06/05/15 - Port of Tacoma Fee Increase
 

All Consumer Pricing Updates
 

Facility Updates
02/29/16 - BNSF's Houston (Pearland) Intermodal Facility Expanding Ground Stacking Operations
02/02/16 - BNSF's New Orleans Intermodal Facility Closed for Mardi Gras
01/02/16 - St. Louis Valley Park Container Lot Reopened
12/30/15 - St. Louis Valley Park Container Lot Closed Due to Flooding
08/10/15 - St. Louis Container Lot Consolidation
  BNSF.com Updates
01/23/17 - Enhancements to eCargo Tool Now Available
07/27/15 - Enhancements to the Switch and Release Tool
01/29/15 - CIS Tool Provides Current Updates on Cargo Incidents
07/18/14 - Enhancements to BNSF.com Web Tools - Booking Number Functionality Added to the Display Intermodal Lot Location (DLL) Tool
04/25/13 - Diversion Enhancement Updates Effective May 5

All Consumer Facility Updates
 
All Consumer BNSF.com Updates

Customer Letters
03/21/17 - Effective July 1: VINs Required at BNSF’s California Intermodal Facilities
03/17/17 - Network Update for Friday, March 17, 2017
03/03/17 - Network Update for Friday, March 3, 2017
02/17/17 - Network Update for Friday, February 17, 2017
02/03/17 - Network Update for Friday, February 3, 2017
  Track Maintenance
03/27/17
Ag Capital Impact through 04/10/17

All Consumer Customer Letters
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com