Customer Notifications
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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
01/10/18 - US In-Bond Reporting Changes: New Waybill Data Requirement
12/08/17 - Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
06/01/17 - New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
05/23/17 - Hazardous Class Code Required in Shipment Instructions
  Service Advisories
04/19/18 - Canadian Pacific Embargo in Effect
04/09/18 - Final Report: Derailment Pauls Valley, OK
04/08/18 - Final Report: Derailment Glasgow Sub
04/08/18 - Initial Report: Derailment Pauls Valley, OK
04/08/18 - Update Report: Derailment Glasgow Sub

All Consumer Marketing News
 
All Consumer Service Advisories

Pricing UpdatesSecured section
11/20/17 - 2018 Alameda Corridor Fees Effective January 1, 2018
06/28/17 - Port of Tacoma Fee Increase
12/01/16 - 2017 Alameda Corridor Fees Effective January 1, 2017
08/01/16 - Software Update to BNSF Mileage-Based Fuel Surcharge Calculation Program
06/29/16 - Port of Tacoma Fee Increase
 

All Consumer Pricing Updates
 

Facility Updates
03/21/18 - New Remote Container Lot at Alliance Intermodal Facility Opening Friday, March 23
02/28/18 - Chicago Intermodal Update
02/15/18 - New Container Lot at Alliance Intermodal Facility Opening Friday, February 16
09/11/17 - Tropical Storm Harvey Recovery Update - Automotive
09/11/17 - Tropical Storm Harvey Recovery Update - Intermodal
  BNSF.com Updates
09/28/17 - BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/17 - BNSF to Launch Modernized Customer Portal on August 6
04/17/17 - BNSF Railway to Launch Redesigned BNSF.com
01/23/17 - Enhancements to eCargo Tool Now Available
07/27/15 - Enhancements to the Switch and Release Tool

All Consumer Facility Updates
 
All Consumer BNSF.com Updates

Customer Letters
04/13/18 - Network Update for Friday, April 13, 2018
03/29/18 - Network Update for Thursday, March 29, 2018
03/16/18 - Network Update for Friday, March 16, 2018
03/02/18 - Network Update for Friday, March 2, 2018
02/16/18 - Network Update for Friday, February 16, 2018
  Track Maintenance
CP 4/15 to 4/21
Ag Capital Impact through 09/03/17

All Consumer Customer Letters
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com