Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Coal

02/07/2018Equipment Support Phone Option Changes Effective February 14, 2018
12/08/2017Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
06/01/2017New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
05/23/2017Hazardous Class Code Required in Shipment Instructions
01/16/2017BNSF Demurrage Policy Changes Effective February 1, 2017 – 90 Day Transition Period
01/11/2017Changes Streamline Border Support Process
08/22/2016Changes Streamline Coal Equipment Team Process
06/12/2016Final Report: Gas Leak near Los Angeles Intermodal Facility
11/15/2014Final Report: Derailment at Casselton, North Dakota
11/15/2014Final Report: Derailment at Casselton, North Dakota
07/14/2014Reminder: Demurrage and Storage Policy Changes Effective July 15, 2014
07/08/2014Demurrage and Storage Policy Changes Effective July 15, 2014
06/26/2014Demurrage and Storage Policy Changes Effective July 15, 2014
06/17/2014Demurrage Policy Changes Effective July 15, 2014
11/21/2013Postponed: Proposed Changes to the Manifesting and Entry Requirements of Empty Residue Cargo Returning to the U.S.
10/18/2013Changes to the Manifesting and Entry Requirements of Empty Residue Cargo Returning to the U.S.
10/08/2013DOT Hazard Class, Packing Groups and Authorized Tank Cars
01/07/2013AAR Open Top Loading Rules Manual Now Available Online
12/27/2012Coal Planning and Equipment Team to reorganize and relocate to NOC effective January 2.
11/16/2012Voice Authentication System Implementation
03/19/2012Reminder: Barrier Seal Requirements
10/26/2011Reminder: Contraband Notification Process
07/14/2011Coal Dust Mitigation Requirements Effective October 1, 2011
07/10/2011Preliminary Report: Derailment near Brainerd, Minnesota
03/31/2011Changes to BNSF Private Empty Car Return Policy
08/03/2010Contraband Notification Process
05/07/2010Reminder: AAR Standards for Installation of Remote Monitoring Equipment
09/25/2009Demurrage Charges for Coal Receiving Locations Effective November 1, 2009
06/18/2009BNSF Carbon Estimator Now Available on bnsf.com
05/29/2009Coal Dust Mitigation Requirements For Black Hills Subdivision Effective November 1, 2009
05/15/2009Coal Dust Mitigation Requirements Effective November 1, 2009
04/24/2009Storage Capacity Options for Coal Customers
04/22/2009New Reporting Capabilities for Coal Receiving Locations
03/16/2009BNSF Mexico Support Update
12/05/2008Submitting Shipping Instructions For Shipments To Mexico
12/05/2008Submitting Shipping Instructions For Shipments To Canada
06/30/2008REMINDER: New Options Added to BNSF’s 888 Phone Number Effective Today
01/25/2008AAR Open Top Loading Rules Manual Now Available Online
03/07/2007Mileage-Based Fuel Surcharge Update Effective April 25, 2007
07/10/2006Reminder: Effective Today, July 10, 2006 - Just One Number to Call
07/05/2006Effective July 10, 2006 - Just One Number to Call
05/12/2006New AAR Standards for Installation of Remote Monitoring Equipment
06/07/2005Changes to BNSF Team Track Policy

If you have any questions, please send an email to Customer.Notifications@bnsf.com