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![]() Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities. |
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07/27/2015 Enhancements to the Switch and Release Tool BNSF is committed to providing our customers with equipment that's in good working order and ready for shipment. This begins with your assistance by updating us on the current condition of a railcar. Within the newly enhanced Switch and Release Tool (Rail Condition Reporting - RCR), you can now provide more detailed information using a graphical, easy-to-use application. This detailed information will greatly assist us in making the correct repairs to cars that are defective.
For more information on these enhancements to the RCR and how to use them, see the attached documentation. If you have questions or need help with the RCR, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or email eBizHelp@bnsf.com. Your business is important to us. Thank you for choosing BNSF as your transportation service provider. | ||||
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