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To: BNSF Carload Customers
07/25/2014

Enhancements to bnsf.com Web Tools - Carload Shipment Status

In an effort to provide our customers with more details around bad order cars, BNSF has added two new fields to the “Shipment Details” tab within the Track Your Shipment and Rail Central bnsf.com tools:

  • Repair Track Placement (Y/N) – indicates whether a car is on a repair track
  • Repair Track Placement Date/Time – indicates when a car is placed on a repair track
These enhancements will give customers more visibility to their cars’ statuses during the bad order process. Once repaired and released, an updated estimated time of arrival will be available.

If you do not have access to the secure bnsf.com, you can register at any time by clicking on the "Register" link in the Customer Login box on the BNSF home page.

Your business is important to us. Thank you for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to Customer.Notifications@bnsf.com