Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Agricultural Products Customers
05/29/2018

COT Auction Application Notification – Keep Your Session Active

When you have the BNSF COT Auction application open, if you do not refresh every 15 minutes or less, your session will be timed out and your bid will not be recognized.

To restore your session:

  • You must logoff the BNSF.com site AND close all browsers
  • Re-open Google Chrome and log back on to bnsf.com (Google Chrome is the preferred browser for optimal performance)
To prevent your session from timing out, you must refresh the page by pressing the F5 key or clicking on the ‘Reload this Page’ icon every 12 to 14 minutes that you have your bidding session open.

For questions, please contact COTs@BNSF.com.

If you have any questions, please send an email to Customer.Notifications@bnsf.com