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To: BNSF Automotive Customers
05/07/2018

BNSF Automotive: 2018 Memorial Day Operating Plan

TRAIN SERVICE
BNSF’s Automotive 2018 Memorial Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, the Memorial Day holiday falls on
Monday, May 28.

BNSF will operate automotive trains over the Memorial Day holiday and our automotive facilities will remain fully-staffed and open for haulaway 24/7. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter traffic volumes and possible train consolidations, shipments from Sunday, May 27 through Tuesday, May 29 may experience delays of up to 24 hours.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use
BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will maintain a limited staff on Memorial Day. Standard coverage will resume on Tuesday, May 29.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com