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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Intermodal Customers and BNSF Equipment Interchange Contract Holders
05/11/2018

BNSF Intermodal: 2018 Memorial Day Operating Plan

TRAIN SERVICE
BNSF’s Intermodal 2018 Memorial Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, the Memorial Day holiday falls on
Monday, May 28.

BNSF will continue to operate Intermodal trains over the Memorial Day holiday. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that outbound and inbound shipments from Saturday, May 26 through noon on Tuesday, May 29 may experience delays of up to 24 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

SA_IMDL Holiday Hours 2018-05-07.pdfSA_IMDL Holiday Hours 2018-05-07.pdf

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use
BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will maintain a limited staff on Memorial Day. Standard coverage will resume on Tuesday, May 29.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com