Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Carload Customers
05/07/2018

BNSF Carload: 2018 Memorial Day Operating Plan

TRAIN SERVICE
BNSF’s Carload 2018 Memorial Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, the Memorial Day holiday falls on
Monday, May 28.

Train service will not be curtailed due to the Memorial Day holiday; however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals due to anticipated customer shutdowns for the holiday. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use
BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will maintain a limited staff on Memorial Day. Standard coverage will resume on Tuesday, May 29.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com