Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Consumer
05/17/16 - More Options for Your Business: BNSF Offers New and Expanded Service Between Chicago and Silao/El Paso
04/06/16 - New North Line Domestic Intermodal Schedules Announced - Additional Expedited Service Between Chicago and Portland Coming Soon
01/19/16 - Updated Automotive Rules and Policies Guide
01/05/16 - Hazmat Billing Advisory: Packing Group No Longer Accepted for Certain Commodities
07/29/15 - UPDATE: Changes to Carload Equipment Team Communication Process
  Industrial
04/28/16 - New Inspection Checklist Now Available for Heavy Duty Customers
03/31/16 - Metals LOGs Rollover and Auction : Rollover by April 7, 2016, Auction Begins April 11, 2016
03/24/16 - Waybill Requirement Change: Carload Customers Must Specify Rail-Served Operator as Pick-Up Party
02/02/16 - Perishable Boxcar LOGs Auction Beginning February 8, 2016
01/15/16 - REMINDER: Lumber/Panel LOGs Auction Beginning January 18, 2016

All Consumer
 
All Industrial

Coal
11/15/14 - Final Report: Derailment at Casselton, North Dakota
11/15/14 - Final Report: Derailment at Casselton, North Dakota
07/14/14 - Reminder: Demurrage and Storage Policy Changes Effective July 15, 2014
07/08/14 - Demurrage and Storage Policy Changes Effective July 15, 2014
06/26/14 - Demurrage and Storage Policy Changes Effective July 15, 2014
  Agricultural
03/24/16 - Waybill Requirement Change: Carload Customers Must Specify Rail-Served Operator as Pick-Up Party
02/17/16 - Surface Transportation Board Update
11/30/15 - Improvements Coming to BNSF Ag Shipping Instructions Tool
07/28/15 - Shuttle Auction for Wednesday, July 29, 2015
07/21/15 - Billing Changes for Moves on WTLC Effective August 1, 2015

All Coal
 
All Agricultural

If you have any questions, please send an email to Customer.Notifications@bnsf.com