Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Consumer
06/11/18 - Intermodal Storage (Dwell) Policy Update
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
01/10/18 - US In-Bond Reporting Changes: New Waybill Data Requirement
12/08/17 - Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
06/01/17 - New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
  Industrial
05/15/18 - Metals LOGs Auction 1-week May LOGs Permit
05/07/18 - Metals LOGs Auction 1-week "End of Month" May LOGs Permit
04/11/18 - Metals LOGs Auction 1-week "End of Month" April LOGs Permit
03/23/18 - Metals LOGs Auction Beginning April 2, 2018
03/13/18 - Metals LOGs Auction 1-week “End of Month” March LOGs Permit

All Consumer
 
All Industrial

Coal
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
12/08/17 - Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
06/01/17 - New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
05/23/17 - Hazardous Class Code Required in Shipment Instructions
01/16/17 - BNSF Demurrage Policy Changes Effective February 1, 2017 – 90 Day Transition Period
  Agricultural
06/22/18 - DET, Unit and Single Car COT Auctions for the Week of June 25, 2018
06/15/18 - DET, Unit and Single Car COT Auctions for the Week of June 18, 2018
06/08/18 - DET, Unit and Single Car COT Auctions for the Week of June 11, 2018
06/08/18 - Direct DET Auction for Tuesday, June 12, 2018
06/01/18 - DET, Unit and Single Car COT Auctions for the Week of June 4, 2018

All Coal
 
All Agricultural

If you have any questions, please send an email to Customer.Notifications@bnsf.com