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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Metals Customers

Metals LOGS Penalty Fees Temporarily Waived Beginning November 3, 2008

BNSF realizes the significant change in the metals marketplace and your commitment to our equipment guarantee program (LOGS). In response to these changes, BNSF is making temporary adjustments to the LOGS Program. Metals LOGS users will not be penalized for unused car orders beginning on November 3, 2008, and continuing until further notice.

Your permits will still be valid for shipping and you will receive any applicable deducts due you from your LOGS permit. Continue to use your permit number on your shipments.

For car orders going forward, order only what you need to support your business.

We will continue to monitor market conditions. A future communication will be distributed that states the reinstatement date of the Metals LOGS penalty fees, with lead time for you on planning and executing your business.

If you have questions regarding these changes, please call 817-867-LOGS (5647).

Your business is important to us. Thank you again for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to