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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Lumber and Panel Customers

New Enhancements Available In BNSF’s Loading Origin Guarantees (LOGS) Program

Based on customer feedback, BNSF has recently made enhancements to its Loading Origin Guarantees (LOGS) Program to better meet your shipping needs.

Enhancements to the bidding process for lumber and panel customers include:

- Equalized Discounts: Customers who reserve empties for 13, 26, or 52 weeks will receive a $300 freight reduction on all BNSF applicable documents

- Lower Penalties: Customers who reserve empties for 52 weeks will benefit from a reduced penalty of $100 for unused car orders

- Price Stability: Customers who reserve empties for 52 weeks will be able to lock in their prices for the entire LOGS period

- Rolling Commitment: Customers who reserve empties for 52 weeks in 2008 will have the option to roll that same commitment into 2009

If you have questions regarding these changes, please call 817-867-LOGS (5647). More information will be available soon at

Your business is important to us. Thank you again for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to