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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
New Shortline Operator in Northeastern Washington & Southeastern British Columbia
BNSF Railway is pleased to announce a new rail service provider for a portion of the rail line currently operated by Omnitrax's Kettle Falls International Railway (KFR). Starting Wednesday, May 1, 2019, Progressive Rail's St. Paul & Pacific Northwest Railroad (STPP) will, in close partnership with BNSF Railway, begin as the new operator providing freight rail service between Chewelah, Washington, and Columbia Gardens, British Columbia via Kettle Falls, Washington.
Customers with shipments moving on STPP and KFR will continue to waybill their traffic with BNSF. Please contact your BNSF marketing representative with any questions.
For your reference, below is a list of online resources and contact information at BNSF.
We look forward to working with STPP to provide the most effective solutions for your freight shipment needs.
BNSF Secured Applications Login, including:
BNSF Rail Pricing Tools, including:
Serving Carrier Reciprocal Switch Tool:
BNSF Marketing Contact look-up:
BNSF Support Services:
BNSF Customer Tools to help you plan, ship, trace and manage:
BNSF Rail Network Maps:
Get Help and Report Issues: