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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Industrial Products Customers

LOGS Update: Progress Billing and Car Variation

BNSF is simplifying the way customers are billed for Loading Origin Guarantees (LOGS) Program orders. Beginning today, you will no longer be billed monthly for car deficits on open LOGS permits. You will instead be billed within 30 days after a permit expires for any deficit penalties that may have accrued.

BNSF will send a “mock bill” to permit holders with deficits on open LOGS permits monthly. This will keep you aware of any car deficits towards your LOGS commitment and enable you to make adjustments and affect potential charges.

As a reminder, BNSF allows a 10% car order increase variation on weekly orders for customers ordering five cars or more per week.

Additional information can be found at under Resources, then Frequently Asked Questions. For program details please consult Rules Book BNSF-7.

If you have any questions regarding these changes, please contact your BNSF Sales Representative or email

Your business is important to us. Thank you for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to