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To: All Industrial Products Customers

VIDEO: “Rail Talk” Provides Quarterly Industrial Products Update

As we move through the second quarter of 2017, I wanted to update you on the industrial products marketplace and other service issues important to your business. In the latest "Rail Talk" video below, our two vice presidents of sales and marketing for Industrial Products at BNSF, Tom Williams and Angela Caddell, discuss the significant challenges we confronted in the Pacific Northwest this past winter, the record flooding that recently impacted the network in the central U.S. and our aggressive efforts to improve operational performance.

They also discuss the positive trends impacting several industrial commodity markets and our ongoing collaborative work to support your growth, particularly involving our first mile-last mile service.

As always, we welcome any feedback you might have regarding our efforts to serve you in the best manner possible. Please reply to this email with any questions or comments.

Thank you for choosing BNSF as your transportation service provider.


Dave Garin
Group Vice President, Industrial Products

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