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To: BNSF Industrial Products Customers

Video Industrial Products Update from John Miller

Dear BNSF Customer,

As we move into fall and the final quarter of the year, I wanted to share with you this update on our railroad, the current state of the industrial products marketplace and our efforts in developing the best transportation solutions that support your business. To learn more, please take a few minutes to watch this video.

As always, we welcome any feedback you might have regarding our efforts to serve you in the best manner possible. You can reply to this email with any questions or comments, or please feel free to reach out to me or anyone on my team.

Thank you for your business and for choosing BNSF as your transportation service provider.


John Miller
BNSF Group Vice President, Industrial Products

If you have any questions, please send an email to