Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Update Report: Flooding in North Dakota and Montana

BNSF continues to experience challenges related to flooding on our northern lines resulting in soft track conditions. These conditions require BNSF to perform daily track maintenance to maintain safe operations. Customers should anticipate slower than normal operating conditions. We are making progress on track restoration but there are still a few carload industries that may not receive service due to high waters. Reroutes will be established where possible.

Detailed information on the flooded areas impacting the Carload Network:

    - Niobe sub is out of service north of Berthold, North Dakota.
    - Grenora sub is out of service north of Stanley, North Dakota.
    - Lewistown sub is out of service between Sipple and Lewistown, Montana.
    - Rolla sub is out of service north of Cando, North Dakota.
    - Big Sandy sub is out of service south of Pacific Junction, Montana.
    - Choteau sub is out of service northwest of Power, Montana.
BNSF will continue to assess the situation daily and advise on those situations to help minimize impact to our customers.

We will continue to provide updates as conditions change. Please see for maps and additional information. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to