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To: BNSF Customers
05/30/2014

Service Update for Friday, May 30

Capital Expansion Milestones
As we continue making good progress on our capital projects, one of the first of several future milestones was recently achieved.

This week we completed a siding project on our Lakeside Subdivision near Spokane, Wash., which offers some much needed capacity on our important northern route. This siding project is part of five double track projects slated for completion this year between Pasco and Spokane, Wash. These projects, totaling $75M, will increase capacity on this line to 53 trains per day, an increase of nine per day, by year end.

We are also nearing completion of the first 10-mile segment of double track on our Glasgow Subdivision. This subdivision runs along our critical northern route between Glasgow, Mont. and Minot, ND, where we have experienced recent service challenges. Each of our business segments run over this line and will benefit from the expanded capacity this line will receive.

By 2016, we plan to double track 115 miles of the Glasgow Subdivision with a planned investment of $156 million for five sections of double track on this subdivision in 2014. The 2014 projects will increase capacity on the Glasgow Subdivision to 62 trains per day – an increase of 10 trains per day.

Weather Conditions Continue to Impact the Network
As we continue our focus on improving service, seasonal weather is causing washouts and some instances of soft track conditions along our Northern Transcon as the ground frost caused by this year’s extreme winter weather begins to thaw. As always, we are proactively monitoring all our lines to ensure minimal impacts to service and are performing expedited maintenance to keep these lines in service.

Positive Momentum Across the Network
Thanks to continued efforts of the BNSF team out in the field, we continue to see positive gains across the network. (week ending 5/27, 7-day average, compared to baseline of Feb. 7)

  • Northern region: Terminal dwell is down 12 percent and car velocity has increased 9 percent.
  • Central region: Terminal dwell is down 15 percent and car velocity has increased 2 percent.
  • South region: Terminal dwell time has decreased 10 percent and car velocity has increased 7 percent.
As always, we appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions and look forward to serving you in the best manner possible.

If you have any questions, please send an email to Customer.Notifications@bnsf.com