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To: All Impacted Customers

Final Report: Mudslides on the Northwest Division

As stated in a Service Advisory issued on November 20, 2012, mudslides impacted rail service along the Pacific Northwest region of the BNSF network.

While some track repair continues near Mukilteo, Washington, a route around that location was established and rail traffic is traversing the corridor successfully. Shipments will continue to experience delays of 24 to 36 hours during this recovery period.

Updated shipment information is available through the secure Rail Central web tool at
If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 option 4, and option 3

If you have any questions, please send an email to