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To: All BNSF Customers

Service Update for Friday, December 19, 2014

Our operation experienced another week of improving car velocity and steady on-time performance. Aided by the impact of additional resources and capacity, along with generally favorable weather conditions, we maintained good fluidity throughout the network even as we handled one of our largest weekly volumes of the year. As we come to the official beginning of winter and year's end, our typical winding down of maintenance projects also helped to improve fluidity.

We also continue to add additional locomotives to the operation, which has steadily reduced the number of trains holding for power. In the last month, we have reduced this number by more than 50 percent, a significant factor in our improved performance. Looking into 2015, we expect to make even more performance gains with the 330 new locomotives that will be added to our fleet next year.

As previously noted, we continue to monitor the ongoing labor situation at the West Coast ports. While negotiations between port operators and dockworkers continue, we are actively responding to changing conditions affecting both inbound and outbound shipments. We remain hopeful for a resolution in the near future.

During the upcoming holiday period, BNSF will remain fully operational according to normal schedules, except where customer volume requires reduced local operations. This will enable continued reduction in railcar inventories and build on our improving network momentum.

Below is a look at the key operational performance categories for the week ending December 16:

Total trains held for power for the week was an average of 22.6, which is a nearly 32 percent improvement from the prior week. Total trains on the system remains elevated and essentially unchanged from the prior week with an average of 1,822 trains on the system.

Locomotive velocity, measured in miles per day (MPD), improved to 271.2 compared to 268.0 MPD the prior week. Locomotive dwell increased slightly to 17.7 hours versus 17.2 hours for the prior week.

Car velocity was slightly improved at 205.9 MPD versus 203.4 MPD recorded the prior week.

Train velocity also improved, up nearly two percent at 16.8 miles per hour.

System wide on-time performance held steady at 74 percent for the week. Intermodal on-time performance was slightly below the system wide result at 72.3 percent.

Total volume was heavy with a robust 210,998 units in Week 50. This represents our second highest weekly total of the year, and our 20th week in 2014 that total volume has exceeded 200,000 units.

Terminal dwell was down slightly this week at 25.7 hours compared to 26.1 the prior week.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

Note: Due to the upcoming Christmas and New Year's holidays, and the expectation that many of our customers will be out of the office, our next service update will be delivered on Friday, January 9.

If you have any questions, please send an email to