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To: Carload Customers

Interchange Traffic Delays in Chicago, Illinois

Recovery operations associated with the extreme winter weather across the north and eastern United States continues. The impacts to all Chicago area rail carriers have resulted in congestion and interchange limits to and from the eastern gateways through the Chicago area. Customers will see delays in shipments moving through the interchanges between BNSF and the eastern carriers.

In order to help relieve congestion and improve fluidity of the carload network, BNSF has worked with our eastern interchange partners to reroute eastern traffic originating or terminating in the Texas Gulf over Saint Louis, Missouri.

If you need additional information, please contact BNSF Customer Support at 888-428-2673 option 4, option 3.

If you have any questions, please send an email to