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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Mud Slides on Northwest Division

BNSF is currently experiencing operational impact due to mud slides in the Pacific Northwest region of our network. We anticipate delays on traffic moving between Seattle, Washington and Wenatchee, Washington. At this time we do not have an Estimated Time of Opening.

As information is available we will provide additional communication.

Updated shipment information is available through the secure Rail Central web tool at

If you need additional information, please contact BNSF Customer Support at 888-428-2673 option 4, option 3.

If you have any questions, please send an email to