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To: BNSF Carload Customers
08/16/2016

BNSF Carload 2016 Labor Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Labor Day holiday falls on Monday, September 5.

TRAIN SERVICE
BNSF’s Carload 2016 Labor Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes.

Though train service will not be curtailed due to the Labor Day holiday, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals on Monday, September 5, only if specifically advised by customers that service will not be needed.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days before and after Labor Day. A limited staff will be available to take calls on Monday, September 5.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com