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To: All Impacted Customers

Final Report: Tropical Storm Karen

The BNSF New Orleans, Louisiana Intermodal Hub Facility, which was temporarily closed on Friday, October 4, 2013, due to the onset of Tropical Storm Karen, resumed normal operations at 7 a.m. Central Time today, October 7, 2013.

Customers may experience delays of 24 to 48 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to