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To: All BNSF Customers
07/23/2015

Service Update for Thursday, July 23, 2015

The operation continues to recover from several incidents that negatively impacted performance during the past week. While we quickly implemented extensive train re-routing to minimize service disruption, the July 16 crude train derailment near Culbertson, Montana on our busy Glasgow Subdivision caused some temporary velocity reduction and a substantial increase in trains holding in the North Region. Traffic flows have since normalized through the area and performance has improved over the past several days.

Heavy rainfall and storms impacted areas of the desert Southwest earlier this week. As we reported, in addition to a washout on our Phoenix Subdivision, high winds caused the derailment of an intermodal train in New Mexico on Monday. BNSF crews responded quickly and were able to restore service within 24 hours along this portion of our Southern Transcon route.

Favorable summer weather conditions are currently in place across most areas of the network and flooding issues have abated. As a result, we are pleased to report that our River Subdivision in Missouri has returned to service after a month-long outage. While some sidings along this subdivision have yet to re-open, we expect continued service improvement during the upcoming days and weeks through this portion of the Central Region.

Below is a look at the key operational performance categories for the week ending July 21:

Total trains held for the week increased by nearly 21 percent to an average of 85.3 versus 70.6 recorded the prior week.

    Versus the same week last year: down by 65.6%
    Versus the same week in 2013: down by 19.2%

Total trains on the system was up by nearly one percent from the prior week with an average of 1,561 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 274.2, which is down 1.5 percent from the prior week’s 278.3 MPD.

Locomotive dwell decreased by nearly six percent from the prior week at 17.6 hours.

Car velocity was down by nearly two percent at 212.7 MPD versus 216.2 MPD recorded the prior week.
    Versus the same week last year: up by 19.2%
    Versus the same week in 2013: up by 0.9%

Train velocity was down by more than one percent from the prior week at 17.8 miles per hour.
    Versus the same week last year: up by 25.4%
    Versus the same week in 2013: up by 1.7%

Total volume was up 3.5 percent with 199,690 units moved in Week 28 (ending
July 18).

Terminal dwell was down less by than one percent from the prior week at 24.5 hours.
    Versus the same week last year: down by 13.1%
    Versus the same week in 2013: up by 2.9%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to Customer.Notifications@bnsf.com