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To: All BNSF Customers
05/15/2015

Service Update for Friday, May 15, 2015

The BNSF operation continues to recover from incidents and challenging conditions that negatively impacted performance during the past week. While we quickly implemented extensive train re-routing to minimize service disruption, the May 6 crude train derailment in Heimdal, N.D. caused some temporary velocity reduction and an increase in trains holding in the North Region. However, traffic flows have since normalized through the area and performance has improved over the past several days.

Severe weather also caused service disruptions last weekend, particularly in the South Region. Heavy rain, which caused several track washouts, and high winds affected traffic flows through north Texas and Oklahoma. With the expectation of more unfavorable weather during the upcoming week, we are proactively implementing procedures to maximize safety and minimize further impacts on fluidity through this corridor. Speed restrictions were put into effect Wednesday evening for 11 subdivisions in Texas and Oklahoma. We are also increasing the frequency of inspections along those subdivisions and re-routing train traffic as much as possible around this area.

Even as we confront these challenges, our capital gangs are moving closer to completing expansion projects on the network. Several projects, including additional double-track in Montana and portions of Centralized Traffic Control installation along our busy Aurora subdivision in Illinois, are expected to come into service in early June. We will continue to provide updates on the status of key projects in upcoming reports.

Below is a look at the key operational performance categories for the week ending May 12:

Total trains held for the week increased by 65 percent to an average of 95.0 versus 57.4 recorded the prior week.

    Versus the same week last year: better by 54.9%
    Versus the same week in 2013: better by 14.8%

Total trains on the system was up nearly one percent from the prior week with an average of 1,573 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 268.0, which is down five percent from the prior week’s 282.7 MPD.

Locomotive dwell increased by more than seven percent from the prior week at 20.2 hours.

Car velocity declined by slightly more than six percent at 210.2 MPD versus 224.2 MPD recorded the prior week.
    Versus the same week last year: better by 13.4%
    Versus the same week in 2013: better by 0.4%

Train velocity was down nearly six percent from the prior week at 17.7 miles per hour.
    Versus the same week last year: up 18.8%
    Versus the same week in 2013: up 0.6%

Total volume declined to the lowest weekly level since early March with 197,840 units moved in Week 18 (ending May 9).

Terminal dwell increased by more than three percent to 24.4 hours versus 23.6 hours the prior week.
    Versus the same week last year: down by 13.8%
    Versus the same week in 2013: up by 0.8%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to Customer.Notifications@bnsf.com