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To: BNSF Carload Customers and Connecting Carriers

BNSF Carload 2011 Memorial Day Operating Plan

This year, the Memorial Day Holiday falls on Monday, May 30.

BNSF's Carload 2011 Memorial Day Operating Plan will focus on meeting customers' expectations while matching operations to anticipated reductions in traffic volumes.

Trains will operate normally on Sunday, May 29. To the extent possible, BNSF plans to minimize the number of yard, local, and road-switch assignments at terminals on Monday, May 30, resuming normal operations at 6:30 a.m. on Tuesday, May 31.

Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

For interactive tracing, 365 days per year, please use BNSF’s Web Tracing at by logging in with your username and password, then selecting the “Unit Trace” section. For service issues, please call 1-888-428-2673, options 4, 3.

Customer Support will provide normal weekend coverage. A limited staff will be available to take calls on Monday, May 30.

Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool at Faxed shipping instructions are NOT accepted. Assistance with shipping instructions at the BNSF Revenue and Pre-Rate Waybilling Center is available 24 hours per day, 365 days per year. Please call 1-888-428-2673, options 3, 2, 3, for assistance.

If you have any questions, please send an email to