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To: BNSF Carload Customers

BNSF Carload 2017 Memorial Day Operating Plan

This year, the Memorial Day holiday falls on Monday, May 29. BNSF’s Carload 2017 Memorial Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes.

Through train service will not be curtailed due to the Memorial Day holiday. BNSF will minimize the number of yard, local and road-switch assignments at terminals due to anticipated customer shutdowns for the holiday. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days around the holiday and will maintain a limited staff on Memorial Day.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.

If you have any questions, please send an email to