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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Carload Customers
05/13/2019

BNSF Carload: 2019 Memorial Day Operating Plan

TRAIN SERVICE
BNSF’s Carload 2019 Memorial Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, the Memorial Day holiday falls on
Monday, May 27.

Train service will not be curtailed due to the holiday; however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals on Monday, May 27, if specifically advised by customers that service will not be needed. Connecting carriers who have reduced operations for the holidays may cause delays on interline traffic.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use
BNSF's Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673.

Customer Support will maintain a limited staff on Memorial Day. Standard coverage will resume on Tuesday, May 28.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com