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To: All BNSF Customers

Service Update for Friday, October 31, 2014

This week, the operation maintained good fluidity throughout the network. Additionally, even as freight volumes approach record high levels, we continue to generate improved train and locomotive velocity across the system.

While we have experienced favorable weather across the network in recent weeks, another winter season will soon be here. In addition to the winter action plans in place for all 12 BNSF operating divisions, we announced new steps this week to address any extreme weather-related service interruptions. Additional resources, including expanded rapid response teams, more snow removal equipment and switch heaters, will be deployed across key parts of the network. We have also prepared this fact sheet to help describe BNSF's winter preparations and plans.

Our aggressive capacity expansion and maintenance schedule continues on several major projects, particularly along the Minneapolis/St. Paul to Chicago main line. Network management has been able to minimize the impact on system operations in that area, including a sizeable reduction in the number of trains held this week.

Below is a look at the key operational performance categories for the week ending October 28.

Total trains held for power for the week was an average of 59.7, which is 3.5 percent better than the prior week. Total trains on the system remains high with an average of 1,953 trains on the system for the week, which is four more trains than last week.

Locomotive velocity, measured in miles per day (MPD), was 258.7 compared to 253.9 MPD during the prior week. Locomotive dwell was down at 16.7 hours versus 17.0 hours for the prior week.

Car velocity, measured in MPD, improved for the week at 191.7, which is nearly two percent better than the 188.5 MPD recorded the prior week.

Train velocity was also improved for the week at 15.2 miles per hour. The improvement is two percent faster than the prior week.

Total volume handled was strong once again at 213,890 units handled in Week 43. The weekly results make this the seventh consecutive week of handling more than 200,000 units.

Terminal dwell was down 3.5 percent from the prior week at 27.2 hours.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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