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To: All Impacted Customers

Preliminary Report: Bridge Outage near Creston, Iowa

On Thursday, November 17, 2011 at 6:30 p.m. CDT a railway bridge, which is approximately 17 miles east of Creston, Iowa was reported on fire. Trains are currently being rerouted due to this service interruption.

BNSF personnel are on the scene to determine the impact. It is estimated the bridge’s main track 1 will be returned to service at 2:00 p.m. CDT Friday, November 18, 2011. Main track 2 is planned to return to service mid-morning Saturday, November 19, 2011. We will continue to provide additional information as it becomes available.

Customers may experience delays of 24 to 36 hours on shipments moving through this corridor.

Updated shipment information is available through the secure Rail Central web tool at If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to