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To: All BNSF Customers
06/26/2015

Service Update for Friday, June 26, 2015

The operation continued to deliver steady performance and good fluidity through the period. Overall system velocity and total trains held remains substantially better than the same week last year and comparable to the more typical performance we generated in June 2013. In addition, service was restored along the Creek Subdivision in Oklahoma on Monday after an outage of more than three days due to flooding.

At the same time, severe storms that impacted the Chicago area earlier this week were a major contributor to the increase in total trains held. The Chillicothe Subdivision, which is part of our Southern Transcon route running from southern Iowa to Chicago, was forced out of service for nearly 24 hours on Tuesday due to tornado damage. High winds and fallen trees also created challenges on both our St. Croix and Aurora Subdivisions, however, crews were able to clear the main lines quickly and minimize the service interruption.

We are also addressing service disruptions caused by flooding in parts of Iowa and Missouri. Stormy weather this week and heavy rainfall over the past two months have pushed water levels in these areas, including along the Mississippi River, to near record levels. As a result, multiple subdivisions are currently out of service due to washouts: the Hannibal Subdivision, which runs between St. Louis and southern Iowa; the Ottumwa Subdivision, which runs through southern Iowa; and the River Subdivision in Missouri, which has been out of service for more than a week.

Washouts also caused a service outage yesterday on the Marceline Subdivision, part of our Southern Transcon route running through Missouri. While one of the main tracks reopened this morning and the other is projected to reopen soon, the outage has had a large impact on traffic flows with more than 100 trains significantly delayed.

We will continue to implement procedures, including the re-routing of trains, to minimize the disruptions as much as possible. With drier weather in the forecast, we are hopeful that normal train flows through these affected corridors can return soon.

Note: With the upcoming Independence Day holiday, the next weekly service update will be delivered on Thursday, July 2.

Below is a look at the key operational performance categories for the week ending June 23:

Total trains held for the week increased by 54 percent to an average of 96.7 versus 62.7 recorded the prior week.

    Versus the same week last year: better by 60.4%
    Versus the same week in 2013: better by 20.3%

Total trains on the system was unchanged from the prior week with an average of 1,549 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 265.8, which is down nearly two percent from the prior week's 270.4 MPD.

Locomotive dwell decreased by nearly two percent from the prior week at 18.4 hours.

Car velocity was down by nearly one percent at 209.9 MPD versus 211.8 MPD recorded the prior week.
    Versus the same week last year: better by 19.1%
    Versus the same week in 2013: better by 1.1%

Train velocity was down by nearly two percent from the prior week at 17.5 miles per hour.
    Versus the same week last year: up 24.1%
    Versus the same week in 2013: unchanged

Total volume was down more than two percent with 195,867 units moved in Week 24 (ending June 20).

Terminal dwell was up by 2.5 percent from the prior week at 24.7 hours.
    Versus the same week last year: down by 14.8%
    Versus the same week in 2013: up by 1.6%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to Customer.Notifications@bnsf.com