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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Carload Customers
08/11/2017

BNSF Carload 2017 Labor Day Operating Plan

TRAIN SERVICE
This year, the Labor Day holiday falls on Monday, September 4. BNSF’s Carload 2017 Labor Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes.

Train service will not be curtailed due to the Labor Day holiday, however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals on Monday, September 4 if specifically advised by customers that service will not be needed. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days around the holiday and will maintain a limited staff on Labor Day.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com