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To: All Impacted Customers

Update Report: Flooding in Oklahoma and Missouri

As stated in the Service Advisoryissued on Monday, May 23, 2011, BNSF is experiencing flooding in Oklahoma and Missouri. The main tracks are out of service account high water and heavy rains at White Oak, Oklahoma, approximately 65 miles east of Tulsa, Oklahoma.

The main track is estimated to return to service the evening of May 24, 2011. Some traffic has been rerouted in order to minimize impact to service. Customers may experience delays of 12 to 24 hours on shipments moving through this corridor.

Please see our website at for maps and additional information. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to