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To: BNSF Carload Customers and Connecting Carriers
06/18/2013

BNSF Carload 2013 Independence Day Operating Plan

HOLIDAY OBSERVANCE
This year the Independence Day holiday falls on Thursday, July 4.

TRAIN SERVICE
BNSF’s Carload 2013 Independence Day operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes.

Trains will operate normally on Wednesday, July 3. To the extent possible, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals on Thursday, July 4, resuming normal operations at 6:30 a.m. on Friday, July 5.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Web Tracing tool at www.bnsf.com by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days before and after Independence Day. A limited staff will be available to take calls on Thursday, July 4.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool at www.bnsf.com. Faxed shipping instructions are not accepted. Assistance with shipping instructions at BNSF Waybill Solutions is available 24 hours a day, 365 days a year. Please call 888-428-2673 and select option 3, option 2 and option 3 for assistance.


If you have any questions, please send an email to Customer.Notifications@bnsf.com