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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Food, Beverage and Other Consumer Products Customers

Movements of Canned Goods, Milk Products and Other Consumer Products

Effective immediately, it is the customers’ responsibility to verify that a through rate is published before releasing a car. Rates can be verified by checking, or contacting your sales or marketing representative prior to shipping.

Cars released without a valid through rate will automatically be billed Rule 11, and the customer will receive a bill from BNSF and the connecting carrier. Pricing exceptions for cars already moved without proper through rates will no longer be made.

If you have questions regarding this new requirement, please contact your BNSF Sales Representative at 888-428-2673, or email Your business is important to us. Thank you again for choosing BNSF as your transportation provider.

If you have any questions, please send an email to