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To: BNSF Intermodal Customers

Intermodal Storage Relief for January Weather Conditions

BNSF recognizes that recent weather disruptions have created unique challenges for our customers. Since early January, the inland portion of the country has been gripped by the effects of extreme frigid weather, high winds and record snowfalls. As an example, Chicago has experienced some of the most severe winter weather conditions on record, including historic snowfall levels and extreme cold temperatures.

In response to the compounding effect these weather disruptions have had directly and indirectly throughout the network, BNSF is waiving storage fees issued at all Intermodal facilities during the calendar month of January 2014. Customers who have already paid storage fees related to outgate activity during January will be sent a full refund of those payments via check or ACH within 30 days.

BNSF continues to take action to respond to the challenges posed by these historic weather events. We encourage you and your shipping partners to outgate equipment as promptly and safely as possible in order to maintain fluidity at BNSF Intermodal facilities and accelerate recovery.

    We appreciate your support of a safe transportation network. For additional information, please contact your BNSF Marketing representative.

    If you have any questions, please send an email to