Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Intermodal Customers
12/15/2008

New Fee for Intermodal Trains Held Short of Customer Facility Effective February 1, 2009

Effective February 1, 2009, BNSF is adding a service fee for intermodal customers requiring BNSF to hold whole or partial trains outside the customer’s facility.

Customer Capacity – Holding of Intermodal Trains
Customer action or inaction that causes intermodal trains to be held outside a customer’s intermodal receiving location because of capacity issues or other delays will be charged for above-standard service:
The rate is $75 per well per day for each well car set held waiting for placement
The charge will be based on each 24-hour period, or fraction thereof, and will start the first hour after notification and continue until BNSF is advised space is available

For questions regarding these changes, please contact our Demurrage, Storage and Extended Services (DSES) team at 888-428-2673, option 3,3,3.

Your business is important to us. Thank you for choosing BNSF as your transportation service provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com