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To: BNSF Intermodal Customers
04/08/2015

Q1 2015 Message from Katie Farmer

Dear BNSF Customer,

As we close the first quarter of 2015, I wanted to take a moment to thank you for your business, provide some year to date highlights and update you regarding our plans and progress for 2015.

2014 was a record breaking year for us in safety measures and so far in 2015 we've continued our best-ever safety performance. Rail-related derailments were at an all-time best level in 2014 when compared against more than 185 million train miles recorded. Detection of rail and weld defects also continues to decline, down more than 41 percent since 2008.

After safety, continuing to improve our service levels is our highest priority. Although we have experienced frigid temperatures and heavy snow on parts of our network this year, we have made significant service related progress. Since the fourth quarter of 2014, intermodal performance has improved with velocity increasing 6% since the beginning of November. BNSF remains the fastest intermodal railroad in the industry as measured by miles per hour. Our intermodal velocity is 12 percent above the U.S. Class I Railroad average. In addition, intermodal On-Time Performance (OTP) is experiencing positive momentum, rising by nearly 20 percent since mid-November.

With the addition of more than 600 locomotives to the BNSF fleet in 2014, we can better manage surges in demand. In addition to the more than 8,000 locomotives in our fleet, BNSF will add an additional 330 as part of our 2015 capital plan in our effort to ensure there is adequate power to move your freight without delay.

BNSF has always been an industry leader in capital spending focused on maintaining and growing our Intermodal network to meet customer demand. Our record 2015 capital plan of $6 billion dollars is evidence that we continue to target resources to ensure that we are able to continue to grow with our customers and meet market demands.

Over the past ten years we have spent more than $3 billion dollars to double track nearly all of the Transcon route between Southern California and Chicago. Our high-speed transcontinental route has more than 2,000 miles of double-track and only 35 miles left of single-track. In 2015, we will double track 28 miles of the remaining single track in parts of New Mexico and Oklahoma, leaving just seven miles of single-track that remain going into 2016.

We also will continue with significant investments on our north line. For example, we plan to add more than 800 miles of Centralized Traffic Control (CTC) on our north lines in 2015. The CTC lines allow us to safely and efficiently move more trains through a particular track segment by decreasing the reliance on manual processes in favor of a centralized, automated approach - providing improved and consistent transit.

BNSF will also invest capital dollars in 2015 to maintain and improve our comprehensive network of 30 strategically located intermodal facilities. Projects planned in 2015 will continue to grow our lift capacity to meet growing customer needs at our Alliance, Logistics Park Chicago (LPC), Willow Springs, Stockton, Logistics Park Kansas City (LPKC) and Phoenix Intermodal Hub Facilities.

Please know your business is important to us and we look forward to continuing to grow with you as your business grows during 2015 and beyond.

Thank you for choosing BNSF Railway as your transportation service provider.

With gratitude,



Katie Farmer
BNSF Railway
Group Vice President, Consumer Products


If you have any questions, please send an email to Customer.Notifications@bnsf.com