Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Automotive Customers
11/07/2006

BNSF 2006 Automotive Thanksgiving Holiday Operating Plan

Holiday Observance
This year the Thanksgiving Holidays fall on Thursday, November 23 and Friday, November 24. Below is a summary of the planned operational changes and other helpful information applicable to the upcoming Thanksgiving holiday.

Train Service
BNSF will continue to operate automotive trains over the Thanksgiving weekend. Traffic that either originates or arrives at destination Thursday, November 23 through Monday, November 27, may experience extended destination availabilities between 24 and 48 hours.

Interline Traffic
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

Automotive Facility Operations
On Thanksgiving Day, facilities will be closed unless business warrants staying open. Please contact your BNSF Automotive Marketing or Customer Support Representative if you anticipate critical service requirements over the holiday.

Customer Support
We will have a limited staff available to take calls on Thursday, November 23 and Friday, November 24. Customer Support will provide normal weekend coverage on Saturday, November 25 and Sunday, November 26. For assistance, please call 888-428-2673, options 4, 3.

For interactive tracing 365 days per year, please call 888-428-2673, option 1, or try BNSF's Web Tracing at http://www.bnsf.com in the "Equipment Tracing" section.

Shipping Instructions
Assistance with shipping instructions at the BNSF Revenue and Pre-Rate Waybilling Center is available 24 hours per day, 365 days per year. Please call 888-428-2673, options 3, 2 for assistance.


If you have any questions, please send an email to Customer.Notifications@bnsf.com