Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

Service Update for Friday, November 14, 2014

The operation experienced an early outbreak of winter weather that impacted much of the North and Central Regions this week. All-time record cold temperatures for November were set in many locations, including some that had stood for over a century. While operation performance remained steady during the early portion of the week, there were some effects on network fluidity due to the unfavorable conditions.

As fluidity continues to improve heading into the weekend, the frigid temperatures require BNSF to reduce train lengths in the affected North and Central Regions. With this unseasonably cold weather not expected to retreat until the middle of next week, these restrictions will remain in place over the next few days.

Despite the current cold snap, maintenance work continues along the Minneapolis/St. Paul to Chicago main line, as well as between Galesburg, IL and Chicago. We expect this work to conclude over the next few weeks.

In addition, the labor dispute affecting operations at ports in the Pacific Northwest and California remains an ongoing issue. With work slowdowns causing some disruption to export/import traffic, BNSF will continue to evaluate and, in some cases, implement procedures to minimize any impacts on service.

Below is a look at the key operational performance categories for the week ending November 11:

Total trains held for power for the week was an average of 48.3, which is over five percent better than the prior week. Total trains on the system remains high with an average of 1,902 trains on the system, but down nearly three percent from the prior week.

Locomotive velocity, measured in miles per day (MPD), was 254.3 compared to 255.6 MPD the prior week. Locomotive dwell increased slightly to 16.7 hours versus 16.6 hours for the prior week.

Car velocity, measured in MPD, was slightly slower for the week at 188.9, which is down less than one percent from the 189.7 MPD recorded the prior week.

Train velocity remained steady for the week at 15.1 miles per hour.

Total volume handled was strong once again at 208,206 units handled in Week 45. The weekly result makes this the ninth consecutive week of handling more than 200,000 units.

Terminal dwell was down over one percent this week at 27.4 hours compared to 27.8 the prior week.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to