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To: All BNSF Intermodal Customers

Service Advisory Intermodal

BNSF continues to maintain fluidity with delays as expected throughout the BNSF network. We have several areas in Iowa, Nebraska, Illinois, and Missouri which are out of service due to rising water, slow orders and overall congestion. The rising water has not impacted major infrastructure such as bridges or track washouts.

We are re-routing trains as necessary, further impacting the congestion across our network. These conditions are expected to continue over a minimum of the next 72 to 96 hours.

Specific Impacts:

    Chicago, IL, to/from Denver, CO, is being rerouted, causing train delays of 24 hours to avoid the Iowa area.
    Freight moving through Ft. Madison, IA is slow but continuing to move. We are building interchange trains outside Ft. Madison to keep the fluidity of this line. We have worked through the weekend to maintain the track structure in order to continue routing trains through this area. The water in this area is now expected to crest late Tuesday night. As we move closer more updates will follow.
    Freight moving to/from the markets of Memphis, TN, Birmingham, AL, St. Louis, MO, and Atlanta, GA, will continue to experience delays of 24 to 36 hours carload trains being re-routed across this portion of our network.
    Overall, our network continues to be fluid but slow due to the above conditions, as well as additional severe weather including high winds and tornadoes impacting Texas, Oklahoma, and Kansas.
    We are consolidating trains in and out of Chicago, IL, in order to maximize train length to maximize capacity. Expect additional delays to some freight due to ground stacking at certain locations in order to load solid destination trains.
    Freight moving to/from eastern gateways will continue to see delays as reroutes occur based on BNSF conditions and conditions of other railroads.

Overall delay conditions across the BNSF network expected to be at least 24 to 48 hours, depending on lane.

We will continue to provide you with additional information as it becomes available.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to