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To: All Impacted Customers

Extreme Weather Conditions in California

Heavy rain across the state of California continues to impact BNSF service. Extreme weather conditions have resulted in mud slides and in slow operating conditions at locations across the state.

Customer traffic may experience delays over the next 24 to 72 hours.

If you need additional information, please contact BNSF Customer Support at 888-428-2673 option 4, option 3.

If you have any questions, please send an email to