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To: BNSF Customers

BNSF Prepares for Hurricane Harvey

BNSF has initiated emergency preparedness activities as Hurricane Harvey approaches the Texas Gulf Coast. The storm, which is expected to strengthen into a major hurricane, is estimated to make landfall late Friday or early Saturday morning near Corpus Christi. In addition to strong winds, there is the potential for significant and perhaps historic flooding in the region as rainfall totals may exceed 15 inches in many locations, including Houston, as the storm lingers in the area this weekend.

In advance of the storm, all inbound and outbound traffic from Galveston Island will cease later today. Trains destined for Galveston will be held and/or staged at various locations until further notice. Railcars are also being moved away from low-lying areas of the Texas Gulf Coast.

We are taking steps to maintain BNSF operations in the Houston area, including the Pearland intermodal and auto facilities, through the weekend. Additional personnel are on call, and we have implemented procedures that address the risk for flooding in some areas of our facilities. While we are preparing to remain open, some dray carriers may choose to cease their operations in response to any adverse conditions.

BNSF crews in the area are ready to quickly respond to any washouts and the need for track repairs. We have pre-positioned portable generators, ballast and riprap in key locations. We have also established a command center to manage storm response on a 24/7 basis.

If you have questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

We will continue to provide customers with updates regarding any significant service interruptions.

If you have any questions, please send an email to