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To: All Impacted Customers

Preliminary Report: Derailment at Mammoth Springs, Arkansas

We have a preliminary report that train M TULMEM1 04 has derailed in Mammoth Springs, Arkansas at approximately 11:20 a.m. CT on Monday, May 5, 2008. This location is approximately 150 miles northwest of Memphis, Tennessee.

BNSF personnel are en route to determine the impact and we will continue to provide you with additional information as it becomes available. Customers may experience delays of 12 to 24 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to