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To: All Impacted Customers

Extreme Cold and Winter Weather in the Central and North Regions

BNSF service is being impacted by extreme cold and winter weather conditions across the Central and Northern Regions, which includes Colorado, Illinois, Kansas, Missouri, Minnesota, Montana, North and South Dakota. The extreme cold is resulting in slow operating conditions.

The national Weather Service is forecasting extreme cold conditions to move into the southern United States, including Oklahoma and Texas over the next 24 to 48 hours.

Customers may experience delays over the next 24-72 hours.

If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to