Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

BNSF Flood Advisory: Thursday 4:00 p.m. Update

As of 4:00 p.m. today, Thursday, June 26, the floodwaters that closed BNSF’s Transcon main line near Marceline, Mo., appear to be receding, although some track remains flooded.

Click here to view a map of the currently affected areas on the BNSF network.

SA 06-26_Flood Update Thursday PM - map.pdf

Repair work is under way, but a full assessment of damage and required repairs depends on the speed with which the waters recede and whether additional rain develops in the area. Our current expectation is that we will be able to restore service over at least one of the two main tracks late Friday, June 27.

BNSF is making use of its limited options to re-route traffic around the affected area, but shipments over our Chicago-Kansas City route may be delayed at least 48 hours.

BNSF Customer Support may be contacted at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to