Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Intermodal Customers and BNSF Equipment Interchange Contract Holders
06/19/2017

BNSF Intermodal 2017 Independence Day Operating Plan

TRAIN SERVICE
This year, the Independence Day holiday falls on Tuesday, July 4. BNSF will continue to operate Intermodal trains over the Independence Day holiday. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that outbound and inbound shipments from Monday, July 3 through noon on Wednesday, July 5 may experience delays of up to 24 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

SA_IMDL Holiday Hours 2017-06-19.pdfSA_IMDL Holiday Hours 2017-06-19.pdf

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Independence Day and will maintain a limited staff on Tuesday, July 4.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com