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To: BNSF Direct Customers
08/22/2008

BNSF Direct 2008 Labor Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Labor Day holiday falls on Monday, September 1.

TRAIN SERVICE
Intermodal trains as identified on the attached Labor Day schedules will continue to operate over the holiday weekend.

SA 08-22-08_Labor Day Direct Schedules.pdf

Look for the words “Holiday Impact” to see the effects of the holiday on BNSF train service. “Holiday Impact” indicates that a particular cut-off will not be available for the day indicated. Please note the anticipated impact to the schedules has been identified; however, additional adjustments to the attached plan may occur.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

SA 08-15-08_Labor Day Holiday - Intermodal Hub Hours.pdf

CUSTOMER SUPPORT
For interactive tracing 365 per year, please use BNSF’s Web Tracing at www.bnsf.com by logging in with your user name and password, then selecting the “Equipment Tracing” section. For service issues, please call 1-888-428-2673, option 4, then option 3.

Customer Support will provide normal weekend coverage. We will have a limited staff available to take calls on Monday, September 1.

STORAGE
The Storage Department will maintain limited staffing for 24 hours on Monday, September 1, and will be staffed as usual on the weekend.

Labor Day is a U.S. holiday as outlined in the BNSF Intermodal Rules and Policies Guide and the BNSF Equipment Interchange Agreement. Below are storage rules applicable to holidays.

Storage free time is the amount of time allowed for a vehicle to be left at a BNSF facility once notification has been given that the vehicle is available for pickup or delivery. If the Labor Day holiday falls during the vehicle free time, the holiday will not be included in the calculation of storage charges. If notification is made on Labor Day, the day of notification will roll to Tuesday, September 2.

BNSF strongly encourages equipment pickup at facilities throughout the holiday period. Continual operations and pickups will alleviate congestion and avoid additional charges. If you have questions regarding storage, call our toll-free number, 1-888-428-2673.


If you have any questions, please send an email to Customer.Notifications@bnsf.com